Who’s Responsible? The HR Split In Franchising And Why It Matters

Franchising offers a unique business model, but when it comes to managing people, things can get a bit complicated. Both franchisors (the parent companies) and franchisees (the individual owners) share HR responsibilities, but who handles what? I had the opportunity to speak with Robert Rosenberg, former CEO of Dunkin’ Donuts, who led the company for over 30 years. During his time, Dunkin’ Donuts grew from a regional chain into a global franchise powerhouse. His experience highlighted the critical role of leadership and HR in the success of a large-scale franchise.

Know More: https://www.forbes.com/sites/dianehamilton/2024/11/03/whos-responsible-the-hr-split-in-franchising-and-why-it-matters/