Resolve a franchise dispute

The Franchising Code of Conduct sets out a clear process for the resolution of disputes between a franchisor and a franchisee.

If you have a concern with your franchisor or franchisee you can:

formally raise your concerns with them, including through the dispute resolution process in your franchise agreement and under the Franchising Code

contact the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) or a Small Business Commissioner (if available in your state or territory) for help

get independent advice on your rights from a lawyer, accountant, business adviser and industry association.

Read more: https://business.gov.au/planning/business-structures-and-types/franchising/resolve-a-franchise-dispute