Mercedes-Benz’s legal win over car dealers could transform the way new cars are sold in Australia

In what has been called the most important legal case in the history of the Australian automotive industry, the Federal Court has rejected a $650 million compensation claim against Mercedes-Benz for replacing its traditional dealership model with a fixed-price, direct-to-customer agency model.

It’s a decision that could transform the way roughly a million Australians buy a new car each year – an experience that has been consistent for decades, with shopping around for value and haggling over the price part of the ritual.

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